Do you accept walk-ins?
Guardian Tech provides appointment-based concierge service rather than operating open walk-in hours.
What are your hours?
Appointment-based concierge service and customer communication are available from 8:00 AM to 8:00 PM.
Do you pick up devices?
Yes. Pickup service is available for a $50 fee, subject to location and scheduling within the Southeast Valley.
Can I mail in a device?
Yes. Contact Guardian Tech first for packing, shipping and intake instructions.
What warranty do you offer?
Covered workmanship includes a 30-day warranty. Damage, misuse and unrelated failures are not included.
Will I lose my data?
Some repairs and failures carry data-loss risk. Guardian Tech will discuss the risk when known, but customers should back up important information whenever possible.
Do you buy broken devices?
Guardian Tech evaluates eligible broken phones and tablets. Value depends on model, condition and account status.